Kisharon leads the way as first care provider to pilot Infinity


Pioneering charity first to deploy new healthcare task management and collaboration app

Kisharon, a specialist provider of education, opportunity and support services to people with learning difficulties, has become the first organisation to pilot Infinity – an innovative new app specifically designed to enable smarter collaboration, information handover, and task management within modern health and care teams.

Infinity has been developed by technology specialists and frontline medical practitioners to provide a quick and easy way to capture, access, and share digital information in real time about individuals in receipt of care or support.

By offering greater continuity of information and unparalleled visibility of people, teams, wards and locations; Infinity helps teams to improve the safety of individuals while reducing the time required to complete clinical tasks.

Kisharon is trialling Infinity at one of the 11 residences in London where it provides adult supported living services.

For the pilot, the app will be used to demonstrate how documenting information digitally and sharing it instantaneously across all team members’ mobile devices can release considerable time to support the people they look after, while offering a single view of all their activities, movements and requirements.

The exemplary support on which Kisharon prides itself requires staff to capture, store and share a considerable amount of information – from notes on residents’ external appointments, to clinical tasks for every person, requests from family members, and preferences for religious and social activities.

This huge volume of information is almost always captured through hand-written documents and often needs to be recorded multiple times in several different forms and locations so it can be accessed by various members of the team as required.

This system, while detailed and meticulous, is extremely time consuming and makes the team’s visibility of up-to-date information about the people they look after almost entirely dependent on when and how staff members document and share the information in their heads.

The pilot is scheduled to last several weeks, after which the impact of Infinity will be assessed and used as the basis for decisions about broader deployment.

Julia Brown, director of operations and development at Kisharon, said: “Everything we do is focused on delivering an outstanding level of support for the people we look after.

“We rely on a considerable amount of detailed information to make this possible and so the way in which we gather, manage and impart that information across the team can have a significant impact on how the organisation performs.

“Infinity represents an exciting opportunity for us to explore a new way of taking our tried-and-tested approach to the next level.

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“This innovative approach to task management and collaboration will really help us on the next stage of our journey and ensure we can be even better and more responsive for the people we support.”